William is the Service Department Manager at American Door Works, and since he started with the company in 2002 he has seen the service department double in size. He notes the long-standing relationships between the business and customers both residential and commercial as something to be proud of. He spends his days overseeing everything that goes through the service department including calls, customer interaction, and setting and managing goals with employees for expanding product lines and technology innovations. William stays busy outside of work keeping up with his four children. Having grown up on a farm, William says outdoor activities are a big part of his life including gardening, hunting, and fishing.